Frequently Asked Questions

Inner Glow Booster

Full analysis of the Inner Glow Booster





How much should I feed my horse?


Daily: Pony <800 lbs 1/4 cup Horse <1100 lbs 1/2 cup Horse >1200 lbs* 1 cup * or extremeluy active or in need of extra support due to stress and/or traveling Loading: Twice the recommended daily dosage for 2 weeks. For optimal results activate ingredients with water




What are the ingredients in the Inner Glow Booster?


Chia, Fennel, Dandelion, Stinging Nettle, Rosehips.

  • Chia - For allergies, fertility, calmness, digestion, skin and coat, joints, muscles and hydration.
  • Fennel - For a healthy intestinal tract and flora, balansed metabolism, and secretion of saliva and gastric juices.
  • Dandelion - A natural diuretic, detoxifier and liver tonic.
  • Rosehips - For healthy hooves, circulation and joint health.
  • Stinging Nettle - For healthy bloods supply and circulation.




How long does a bag of Inner Glow Booster last?


A bag of Inner Glow Booster weighs 7.5 lbs and lasts an average sized horse 6 weeks.





Sand-Less

Full analysis of the Sand-Less





How much should I feed my horse?


Pony <800 lbs 1 cup Horse <1100 lbs 2 cups Horse >1200 lbs 3 cups Repeat monthly or as needed. For optimal results activate ingredients with water and add to feed once daily for 7 days.




What are the ingredients in Sand-Less?


Gold flax seeds, chia, fennel, tapioca pearls.

  • Cold-Milled Gold Flax Seeds: The high mucilage (soluble fiber) content of flax swells up to 20 times in volume when exposed to moisture and takes on a jelly-like consistency which traps and suspends sand, carrying it to the top of the cecum and out of the body. Flax is easily digested, non-irritating and contains protein and all of the amino acids required for a strong and healthy equine!
  • Chia Seeds: Just like the flax seeds and tapioca pearls, chia becomes highly gelatinous when exposed to moisture. In fact, chia seeds have 2x the mucilage content than flax seeds do. The high mucilage content of chia adds additional bulk to the hindgut which ensures the cecum is full and that sand/dirt is removed. Chia also had a long and bountiful list of health benefits which can be found here.
  • Tapioca Pearls: When exposed to moisture, tapioca pearls expand, become “gummy” and help to pick up and sweep the sand and dirt out of the intestines. Tapioca pearls are also fortified with iron and cooper, both essential for blood health.
  • Fennel: Not only does fennel smell delicious, it is also highly nutritious! Fennel is an antispasmodic, making it a tiny but mighty intestinal remedy that soothes sensitive stomachs. Fennel also encourages the secretion of saliva and gastric juices while promoting healthy intestinal flora... and much more!




How long does a bag of Sand-Less last?


One bag of Sand-Less lasts an average sized horse exactly one week - so one full sand purge. A pony would get 2 purges out of one bag (two full weeks) A draft horse would need a bag and a half for a full purge.





The Diamond Detox

Full analysis of the Diamond Detox





How much should I feed my horse?


For optimal results activate ingredients with water and add to feed AM and PM.




What are the ingredients in The Diamond Detox?


Chia, nettle leaf, dandelion leaf, marshmallow root, burdock root, milk thistle, meadowsweets.

  • Chia: One of the most nutrient abundant foods on earth valuable for allergies, fertility, calmness, digestion, skin and coat, joints, muscles and hydration.
  • Nettle Leaf: Containing nutrients that contribute to the alleviation of respiratory ailments, allergies, liver or kidney disorders, laminitis and lactation issues.
  • Dandelion: A natural diuretic, detoxifier and liver tonic.
  • Marshmallow Root: For its ability to bind together and rid toxins from the body.
  • Burdock Root: One of the best natural purifiers of the blood.
  • Milk Thistle: Liver protection from blood toxins and strong antioxidant and anti-inflammatory properties.





Pure Allergy Relief

Full analysis of Pure Allergy Relief





How much do I feed my horse


For optimal results activate ingredients with water and add to feed. Pony <800 lbs 50 g ≈1/3 cup Horse <1100 lbs 100 g ≈2/3 cup Horse >1200 lbs 150 g ≈1 cup




What are the ingredients in Pure Allergy Relief?


Chia, Spearmint, Milk Thistle, Burdock Root, Rosehips, Spirulina.

  • Chia: One of the most nutrient abundant foods on earth valuable for allergies, fertility, calmness, digestion, skin and coat, joints, muscles and hydration.
  • Spearmint: A natural source of Rosmarinic Acid, known for its strong antioxidant and anti-inflammatory properties and for liver stimulation and optimal digestion.
  • Milk Thistle: Liver protection from blood toxins and strong antioxidant and anti-inflammatory properties.
  • Burdock Root: One of the best natural purifiers of the blood.
  • Rosehips: Antioxidants, vitamins and aiding of the immune system.
  • Spirulina: Nutraceutical super food, supporting the ultimate health of the immune system.





Proposition 65

What is California Proposition 65?


“Prop 65” is a piece of legislation approved by ballot initiative by California voters in November of 1986. Also known as the Safe Drinking Water and Toxic Enforcement Act, the original purpose of the law was to prevent the dumping of toxic chemicals in waterways. At the time, the list of known or suspected carcinogenic (cancer-causing) and reproductive toxins identified by the State of California numbered about three dozen. Today, however, this list, which is updated annually by the California Office of Environmental Health Hazard Assessment (OEHHA), contains more than 800 chemical substances.




Why did my order arrive with a warning label?


While none of our ingredients are listed on the Prop 65 list and all of our products meet or exceed federal and international safety standards, this law requires that many kinds of consumer goods sold in California, including herbs (even organic ones) and other dietary supplements, must contain a label with language similar to the following: Warning: This product contains chemicals known to the State of California to cause cancer and birth defects or reproductive harm. In California, this label is typically found on electrical components (especially wiring), luggage, flashlights, jewelry and glassware, to name just a few items — it’s even found on fresh fruits, vegetables and nuts. This warning is also required to be posted in a conspicuous place at hotels, restaurants, gas stations and other public places. We include the warning label on our products to remain fully compliant with this law.




Does this mean that the product is dangerous?


No, it does not. We use human food grade ingredients approved by the FDA for human consumption. However, although the intent of the warning label is to protect consumers, it does little to inform them. In other words, the law requires the inclusion of this label even though it says nothing about the actual safety of the product itself or what, if any, harmful substance is present and in what amount. In addition, the “safe harbor” of acceptable levels for certain substances set forth in Proposition 65 are often significantly lower than federal or international standards. Not only are these levels nearly impossible to detect with routine testing, but their inclusion is usually the result of naturally occurring processes.




What kinds of substances are listed?


While the list of offending chemicals is extensive, the majority are understandable. Some, however, are naturally occurring substances that have increased in volume due to human activities. For example, arsenic is a deadly poison, but is also a trace element found in low concentrations in soil, air and water. Some comes from volcanic ash, but most environmental arsenic persists as the direct result of burning fossil fuels. Another example is lead. In the U.S., lead exists in virtually all soil at an average of 16 parts per million (ppm). Due to the extensive use of lead-containing paints, fuels and other products in previous decades, low-level lead concentration in soil is now considered to be 500 ppm and 1,000 ppm at the high end. A small amount of this lead is absorbed by plants. For dietary supplements, including herbs, the safety standard set by the U.S. Food and Safety Administration (FDA) for lead is 10 ppm. The Proposition 65 standard is 0.5 micrograms per day – almost 1,000 times lower than the level at which the FDA deems a potential health risk. To put this into perspective, spinach and carrots, whether organically grown or not, contain between 3 ppm and 6 ppm of lead. Here’s the thing… Although the spirit of the law is intended to ensure public safety, the way it is currently implemented undermines consumer confidence and makes companies in the natural products industry—even farmers and wild crafters—responsible for environmental pollutants caused by other, less regulated industries. It also places the burden of proof relating to the safety of any product on companies who are forced to demonstrate that a warning label is not necessary. Finally, because enforcement of Prop 65 is conducted via civil litigation, the law, as written, triggers frivolous lawsuits that are difficult, if not impossible, to defend against. If you’re a resident of California, tell your legislators that the FDA already has a handle on regulating your dietary supplements and that Prop 65 is more harmful than helpful. If you live in a different state, communicate your concerns about Prop 65 to your Congressional Representative. Find yours by state and district on the House of Representatives Directory.





Super Food Horse Treats

Is there a limit as to how many Super Food Horse Treats I should feed my horse per day?


The main ingredient of Super Food Horse Treats is chia and the feeding recommendation for an averaged sized horse is ½ cup chia per day (excluding loading dosage). However, it is important to understand that Super Food Horse treats are not intended as a supplement and are intended to be the perfect reward given in moderation. If you have any concerns we recommend consulting veterinarian or equine nutritionist who may better be able to point you in the right direction with how many Super Food Horse treats are ideal for your horse to consume each day! Next offer our Super Food Horse Treats in Extra Low Sugar option too... Especially designed for horses with IR, EMS and other glycemic issues. Low in starch and ESC (simple sugars). Please visit our full analysis for all the details!




Are these as sweet tasting as other treats?


Super Food Horse treats contain a small amount of carrot and a drop of boiled cider to make them slightly sweet while also remaining low-glycemic. They are not as sweet as other brands which contain molasses or other added sugars but they are the perfect option for horses with metabolic disorders or for




Can other livestock animals eat Super Food Horse Treats?


Yes, donkeys goats and even cows enjoy our treats! That being said, it is important to note that the treats are intended for horses to consume. While all of the ingredients are safe for all livestock, each animal has its own specific feeding needs. If you donkey, goat or cow can’t get enough of our treats we advise checking with a veterinarian or nutritionist to gain an understanding on the perfect serving size that they should consume!




My horse shook his head when he ate the new treats, does that mean he does not like them?


Super Food Horse Treats are lightly sweetened with a touch of low-glycemic apple boiled cider. If your horse is accustomed to receiving super sweet treats they may be a bit surprised at first to try something new! With time, even the most particular horse adjusts to Super Food Horse Treats!




Full Analysis of the Super Food Horse Treats





What are the ingredients in the Super Food Horse Treats?


Chia, Hemp Seeds, Dandelion Leaf, Carrots, Rosehips, Coconut Oil, Cinnamon and Apple Cider.

  • Chia - For allergies, fertility, calmness, digestion, skin and coat, joints, muscles and hydration.
  • Hemp Seeds - For a healthy immune system, energy, muscle and cardiovascular health, digestion and a healthy skin and coat.
  • Dandelion - A natural diuretic, detoxifier and liver tonic.
  • Rosehips - For healthy hooves, circulation and joint health.
  • Carrots - Improves vision and aids the immune system.
  • Coconut Oil - Provides a concentrated source of stable energy, aids the horse’s immune system and leads to improved gut health.
  • Boiled Apple Cider - Contains antioxidants to protect the body from harmful agents and toxins and supports the digestive system.
  • Cinnamon (less than 0.5%) - Relaxes the digestive system, reduces flatulence, stabilizes loose droppings, helps fight infections and has antidiabetic effects.
Additionally we offer our Spirulina Super Food Horse treats exclusively through our website.
  • Spirulina - Nutraceutical super food, supporting the ultimate health of the immune system.




How do I know the difference between the regular treats, the extra low sugar treats and the spirulina treats?


As we are a small business we have choosen to use the same bag for all three to save cost. We mark the extra low sugar treats with a big sticker with extra information on the front of the bag and the same goes for our spirulina treats, which are marked with a beautiful spirulina sticker! The guaranteed analysis on the back remains the same. The NSC, ESC, WSC and starch is different in our Extra Low Sugar (ELS) treats and therefore we've added this information on the sticker!




What is boiled cider?


Boiled cider is fresh apple cider that has been slowly boiled down until it is a thick, syrupy texture. The cider retains most of its nutrients through the boiling process and is full of antioxidants and fiber. Additionally, it has an extremely low glycemic index of <15. Super Food Horse Treats uses boiled cider conservatively to add a touch of sweetness to the recipe making the treats very palatable while keeping them low-glycemic as well!




Since you use Hemp in your treats is it FEI/USEF legal?


We use whole hemp seeds (not to be confused with cannabis seeds) in our recipe. As Hemp seeds do not contain CBD nor THC and are not on the banned substances list of FEI this would mean they are allowed. Natural Cannabinoids, synthetic cannabinoids and other cannabimimetics are on the banned substance list but THC and CBD are found mainly in hemp flowers, leaves and stems and NOT in hemp seeds (this has been evaluated and approved by the FDA). The hemp seeds we use have been heat sterilized as per United States regulations and are meant for human consumption and are approved for human athletes. We’ve reached out to the FEI multiple times and unfortunately have never gotten a response.




How many treats should I feed?


Super Food Horse Treats are not a supplement and are not designed to be fed as such. Instead, they compliment a conscientious feeding routine and are the perfect treat for all horses including metabolic horses. If you're looking to supplement your horse with all natural goodness, we suggest taking a look at our Inner Glow Booster





Shipping & Returns

How long does it take before my order gets shipped?


We ship all orders within 3-5 business days. After we ship the order it can take one to seven business days to reach your location. Priority mail shipments generally take 2-3 days. Please refer to our shipping policy page for more detailed information.




How much do you charge for shipping?


Our shipping rates depend on the carrier used, the destination zip code and the total weight of your shipment. One easy way to get an estimate is to use our online shopping cart. Add the items you want, checkout, select the shipping method and you will then see the shipping rate. This can be done without actually placing the order. Additionally we offer free shipping on orders over $60




How do I track my order?


You will receive a shipment notification with tracking number by email.




How do I return my order?


Unopened orders can be sent back for a full refund (excluding shipping). For opened orders, please contact us via mail: cookies@twentyfourc.com




When do I get my refund?


Once we have received your item, we will let you know the status of your refund as soon as possible. We will refund it to the original method of payment. Depending on your card issuer’s policies, you will receive the refund in a number of days. The costs of shipping are non-refundable and non-negotiable. If you are issued a refund, the cost of shipping will be deducted from it.





General Questions

What are fillers and are they all bad for my horse?


Fillers are used in feed and treats as either bulking agents or carriers for unpalatable ingredients such as vitamins or minerals. Examples of fillers include rice bran, alfalfa meal, limestone, sugar, wheatmeal, oatmeal...the list goes on and on. When used as a carrier for active ingredients some fillers are acceptable and are not harmful to the horse (unless your horse has metabolic issues then read labels carefully!) as they make the mixture palatable. But, fillers can also be used as a bulking agent to keep costs low and give the appearance that the customer is getting more product for their money. Super Food Horse Treats contain absolutely no fillers (good or bad!), and are deliciously palatable, nutrient-dense and complete!




Are all your ingredients organic?


Our main ingredient, the magical chia seed, is certified USDA organic. Although we strive to get as many organic ingredients as possible, some will never be declared as USDA organic because they are wildcrafted herbs (which means no pesticides have been used, since they grow in the wild and are responsibly harvested). Others (like our boiled apple cider) are not available in organic form in the quantity and quality that meets our demands. All our ingredients are human food grade and FDA approved!




Can I eat your products myself?


Although all our products are made of human food grade USDA and FDA approved ingredients they are crafted and intended for animal consumption only. We strongly advice to feed this to your horses only!




What are Omega-3 and Omega-6 fatty acids, and why are they important?


A horse's body cannot produce sufficient quantities of Omega-3 and Omega-6 fatty acids to support health, and therefore must be consumed in the equine diet. In the wild, horses are natural grazers and consume 2-5 times more healthy Omega-3 fatty acids than Omega-6s, where the modern grain-based diet provides 17 times more harmful Omega-6 fatty acids than Omega-3's. This dietary imbalance causes excess inflammation and can predispose horses to a host of chronic and severe health conditions. By feeding a forage based diet and supplementing with Omega-3's, antioxidants and amino acids, you can help to support normal healthy levels of inflammation in your horse's body.




What does Twenty Four Carrots® do to ensure the quality of your products?


We start with creating recepies out of whole foods in the highest quality so nutritents are bio-available and easily absorbed. Majority of our ingredients are also organic. On top of that we have a team of nutritionists, veterinarians and researchers that test our products thoroughly before bringing it out to the market. Additionally we have an array of nutritionists and veterinarians that have reached out to us after trying our products with nothing but great reviews. We manifucature all our products in our own facility in small batches to ensure the freshest and highest quality and longest shelf live.